West Valley Appliance Repair

We are a family owned and operated appliance repair company.

We want to become your family trusted appliance service company for years to come.

We provide reliable and quality workmanship with an old fashioned stamp of excellence.

(623) 236 2660

We work on: Fridges, Washers, Dryers, Dishwashers, Ranges, Ovens, Microwaves and Ice Makers.

Some of the Brands we work on: Whirlpool, GE, Kenmore, Amana, Maytag, Kitchen-aid, Jenn-air, Roper, LG, Hotpoint, Samsung, Frigidaire, Electrolux

We are the experts for all of your appliance repair needs. Our business success is based on our prompt professional communication, our attention to detail and making customer satisfaction our number one priority. When you are ready to hire the best in the business, call Appliance Works.

All of our technicians have undergone rigorous training along with in house and factory training on a continuous basis. We are your one stop appliance resource, and want to resolve the burden of any appliance breakdown headache.

Superb service, 1st class family own!! I’ve enjoyed their service and will recommend them to everyone. They are always on time, great price and detailed attention to customer service
udi katz
udi katz
20:26 27 Nov 18
I now understand why this company has such great reviews. We're new to the area and I called them based on reviews. They were out the next day. Scheduling the appointment was easy and the girl handling it was very pleasant. The tech who came out was extremely knowledgeable and called ahead to let me know when he'd be here. He was very friendly and professional. He hated to tell me I needed a new washer, obviously because they're in the business of fixing them, but he didn't try fixing 'this or that' and charging me more. I will call this company any time I need something repaired,read more
Judi Wooster
Judi Wooster
20:19 02 Nov 18
Second time using this company and they are the best of the best. I never like calling in for repairs because it obviously costs time and money, but they make the process more pleasant through honesty, punctuality, and kindness. The service tech that came to my house was Ty. It would be difficult to find a better company than this one.
Mariana
Mariana
18:20 01 Nov 18
I very rarely rate five stars on anything, but they are that good. From the phone call to make appointment to repairman completing the job. Nice, professional, on time and reasonably priced. Highly recommended.
Kathy Tinkelman
Kathy Tinkelman
17:16 25 Oct 18
Called to find out if they could repair our appliance. It can be possible. Receptionist was understanding with me and even let me vent about my frustration with my appliance. Definitely would call them back for any other future appliance mishaps.
an Pe
an Pe
16:31 24 Oct 18
Appliance works - efficient at all levels both the schedulers and especially Jeremy – showed up on time actually early, he called before coming – solved the problem of my refrigerator not working and repaired yet – fair cost – Would highly recommend.
Jim Toole
Jim Toole
18:30 08 Sep 18
Scott showed within an hour to fix our Refrigerator. (We just purchased the Condo and the Refrigerator that was supposed to be in working order was dead.) Scott is extremely professional and seems very knowledgeable. He identified the problem within ten minutes and clearly explained the problem to me. He fixed the refrigerator within 30 minutes. Best appliance repair experience ever! Because we had such a clear understanding of the problem with the refrigerator - because of Scott - it was easier for us to get reimbursement from the seller of the Condo - even after closing.read more
Wichita Bob
Wichita Bob
16:14 09 Aug 18
Scott and his co-worker were prompt, friendly, and honest. They took the time to listen to my concerns and fixed my microwave promptly. I couldn't be happier with their customer service and I know exactly who I will call the next time I need an appliance repair. 5 stars!
Jennifer Cordell
Jennifer Cordell
23:21 03 Aug 18
Scott and Andrew are nice guys, did a quick fix, at a good price. Will use Appliance Works from now on. Regards, Richard Roche
Richard Roche
Richard Roche
21:27 30 Jul 18
Scott from Appliance Works is by far the best, most knowledgeable service technician we’ve ever worked with. I highly recommend him for any appliance needs. Friendly, professional, fast, and extremely knowledgeable!
Scott Finkelmeyer
Scott Finkelmeyer
19:14 30 Jul 18
Scott Is unreal . So Smart And Kind . I will Let everyone because of Scott Know About Your Company. He is the best .
Christine Katz
Christine Katz
22:29 27 Jul 18
Sam, arrived on time, was professional, explained my repair problem for my appliance. Explained the cost and fixed my problem. He was very knowledgeable and exceeded my expectations. This is a great family owned business. I highly recommend Sam and Appliance Works. I will use them again.
anita mercer
anita mercer
22:13 25 Jul 18
Great service from the office staff to the technician they sent to my house !
Sam Macnab
Sam Macnab
03:05 16 Jun 18
Steve was great- the prognosis was a very expensive repair to newer Samsung washing machine that I'd had continual issues with, including a recall fix. Due to the cost of the repair I decided to go with a new washer. Regardless, Steve took the time to advise me on what to look for in buying a washer rather than pushing the expensive repairs for an awful washing machine.
Phillip Norris
Phillip Norris
16:24 15 May 18
Great company, very professional but friendly. I felt very comfortable with Ty, one of the techs. He instilled a lot of confidence, I felt he has the experience necessary to properly diagnose appliance issues. This is a honest company with which to do business. Everything was explained clearly without any high pressure tactics. I will definitely be recommending them to friends.
Warren Duncan
Warren Duncan
00:56 01 May 18
Chris just left our house, and we are so pleased with his work. I called yesterday, and Jennifer was so helpful! I thought that maybe they would have to come out and diagnose the problem and then come back. She assured me that if they had the parts that Chris would finish the job in one visit. She was right! On top of it... I called late yesterday, and Chris was at our home at 8:30 this morning. Within an hour he fixed the oven and the ice maker, cleaned up and was off to his next appointment. Also the bill was certainly fair. I will use this company now for all my appliance repairs. Thanks so much!read more
Bonnie Hoffert
Bonnie Hoffert
16:46 27 Apr 18
My property management company uses Appliance Works. Jeremy came out today for a problem with dryer shutting off and not drying clothes all the way. He was on time , professional and very courteous. He has been out before to the same property in Gilbert for another issue he's very knowledgeable and always gives great customer service !!! This is one of the best repair companies I have ever dealt with. Thanks Jeremy !!!!!
Kim Smith
Kim Smith
22:25 08 Feb 18
Another terrific customer service and technical repair experience with Scott at Appliance Works! You guys are professional, quick and efficient to respond and accurate to fix our technical issues with our household appliances. Thank you very much for becoming our #1 and only "go to" repair partner in Phoenix.
K Wheat
K Wheat
17:14 03 Jan 18
The entire experience was excellent from start to finish. From Jen who took my call to Scott who did the actual work on my refrigerator I could have not asked for a better team. I found a company I can rely on for my appliance repairs.
Melissa Pawlowski
Melissa Pawlowski
05:04 31 Dec 17
Scott arrived within the determined time frame. He efficiently evaluated the issues with our washer, explained the problems in an understandable manner, gave estimate for repairs. He was very friendly but professional in his demeanor. We would definitely call upon him again in the future. Thanks, Scott.
Diane Sylvia
Diane Sylvia
05:51 13 Dec 17
Appliance Works is definitely 5 stars!! My appointment was scheduled easily and for the date and time I needed, customer service is beyond great and the technician Scott M. was the best! He really knows his appliances, arrived on time, and was very pleasant! APPLIANCE WORKS is above and beyond the BEST appliance repair company ever!
Karen Keilt
Karen Keilt
18:03 08 Dec 17
Scott has been my technician a number of times now and I couldn't be happier. Each time he has been prompt, professional, efficient and reasonably priced. Each time he has been out he has explained the issues he encountered, my options and costs. I trust that he is well versed in his field as well as honest and fair in our transactions. Appliance Works is the company I have come to trust anytime I have an appliance issue and I have enjoyed working with Scott. If you are looking for a professional, informative and fair transaction I would highly recommend Appliance Works.read more
Kay H
Kay H
18:44 16 Nov 17
Great customer service. Service charge applies toward repair for a month. Scott offered suggestions for new product vs repairing old. Polite, considerate, on time. Used this company many times. Highly recommend.
Deborah Traub
Deborah Traub
22:08 14 Nov 17
Sam's work was efficient and quick. He diagnosed the problem being the starter on the refrigerator and not the compressor which was a great relief. He could have told me it was the compressor and I never would have known the difference. Not only was he efficient and quick (he probably was out the door within 30 minutes of arrival), he also was very honest. If something else like this comes up again, Appliance Works will be my first phone call.
Art Coughanour
Art Coughanour
20:14 25 Oct 17
I have used Appliance Works twice now and have been extremely impressed. Both times they were able to come out the same day to assist me for a very reasonable price. Scott fixed my refrigerator this most recent time and was extremely personable and was able to answer all of my questions with ease. The part I needed was only available out of state but Appliance Works was able to get it within a day of ordering it. I am very pleased with Appliance Works and will definitely continue to use them in the future. Highly recommended!read more
Michael Madden
Michael Madden
18:48 20 Oct 17
Sam explained how he was to fix the handle on the door of my microwave. He order the new handle. He said about 10 days. Timing was right. He fixed it. Perfect. He knew what he was doing, great job. Perfectly happy!
Rochelle Dalton
Rochelle Dalton
06:42 30 Sep 17
Easy to schedule appointment. Showed up on time. Identified the issue. Gave estimate. Fixed it in about an hour. Left everything clean. Cost seemed reasonable. What more to say?
Chuck Hasenauer
Chuck Hasenauer
12:09 14 Sep 17
Scott showed up on time, very friendly and knowledgeable about the three different appliances that needed repairs. He completed all the repairs and we are back to normal again. The price was exactly as he quoted. Scott is now our "go to" guy for appliance repair. And by the way, he is a dog friendly guy.
John Rippinger
John Rippinger
17:52 07 Sep 17
Scott was great. Personable, efficient, and very knowledgeable. Ice maker died and Scott was in and out in about 45 minutes. Probably would have been quicker except for all my questions. New ice maker working great. Definitely will call Scott for future repairs.
Jene Shaffstall
Jene Shaffstall
15:27 04 Sep 17
Ty was awesome and I appreciated him going above and beyond his job. He helped me problem solve and even defended me via telephone call to another company when the technician was ....shall we say less than professional and accommodating! Unfortunately your company is not contracted with manufacturer of my appliances ...sad to say because I would've much preferred you working on my appliances! Once my appliances are not under warranty I will be calling you. Thank you for your service and for hiring such awesome workers!read more
rhonda ross
rhonda ross
18:35 24 Aug 17
I engaged Appliance Works due to the ratings on the internet, and was not disappointed. They were extremely nice on the phone while booking the appointment, and explained exactly when the technician would arrive. Scott - called 10 minutes before he arrived, which was at the beginning of the time expected. He was courteous and professional. Within 10 minutes he resolved the issue with our refrigerator - which was in a hot garage. The cost was reasonable and he made sure I understood that he took into consideration how much should be spent on a repair for an older refrigerator. I would recommend Appliance Works and Scott! (Cave Creek)read more
Helen Swiatek
Helen Swiatek
17:41 24 Aug 17
Great experience. Estimate of cost was discussed before repair. Arrived in the arrival window and seemed very knowledgeable. Would recommend and use again!
Amy Santoni
Amy Santoni
23:00 18 Aug 17
My home warranty company has been giving me the run around, I decided to just pay to get the issue fixed on my own. I performed a Google search and found Appliance Works. Based on the number and quality of the existing reviews I called immediately. I got an appointment less than 48 hours from the time I called, completely reasonable service fee, and my technician Scott was extremely knowledgeable. Unfortunately, my washing machine isn't salvageable. Fortunately, Scott did a full diagnostic and figured out that spending $300 on the part we knew was broken would be futile, since there were much larger issues. I highly recommend Appliance Works and Scott.read more
Laura Senff
Laura Senff
21:09 16 Aug 17
Called in the morning because my fridge wasn't cooling any longer. They were able to give me an appointment for the same day between 1 and 3. I was so surprised when I received a call from Ty around noon that he was already on his way to the house. Ty was super friendly and very knowledgeable. He was able to quickly identify the issue and provide me with a reasonable cost for repair. My fridge was back to cooling in no time. Thank you for the quick response!
John Barkhimer
John Barkhimer
23:37 15 Aug 17
Sam was here to replace the fan in my freezer in my refrigerator. He was very prompt courteous and knowledgeable. Cost for part and repair was very reasonable. I would recommend this company for any service. I would definitely call them again to service any of my appliances. Thank you Home Advisor for helping me find this company.
Patty Galati
Patty Galati
22:47 31 Jul 17
Scott did a great job repairing our dryer. He also provided us with a lot of helpful information regarding the maintenance of our appliance. He was on time and contacted us 25 minutes prior to his arrival. Excellent service!!!...and pricing!!!!
Edward Gatliff
Edward Gatliff
21:48 25 Jul 17
Sam was very polite and knowledgeable about the issues with my refrigerator. He was honest about what needed to be done and what to expect in the future. He told me about the options I realistically had with the repair and didn't try to upsell services or repairs. I had three choices to go with that the manufacturer recommended and I chose Appliance works based on their ratings. I will definitely choose them again if I have any further issues.
Rhonda Sneed
Rhonda Sneed
14:42 08 Jul 17
Scott was on time and called in advance to let me know he was on his way--much appreciated. He quickly diagnosed the issue with the ice bucket and motor. Scott was able to fix the issue promptly and our ice maker is now back in operation! We've used Appliance Works previously and are happy we called again!
Bob Crawford
Bob Crawford
18:20 07 Jul 17
Great experience. Although that dreaded window for his arrival was 9:00-11:00, Jeremy called prior and came a little earlier! I had saved up 3 appliances for him to assess. He easily fixed what he could, and provided very helpful advice about the others. Very professional, AND when it was all said and done, at a very reasonable cost.
M Winsor
M Winsor
14:59 27 Jun 17
Scott was a professional, well-informed service provider. The entire process took less than 15 minutes. Will definitely use his services again. BTW, he had a great sense of humor! Gail
Gail Shapiro
Gail Shapiro
17:43 14 Jun 17
Guy showed up, had everything fixed and was out the door in under 90 minutes. He also showed up towards the beginning of the time slot I was told he would arrive (and it was an afternoon slot!). Good show appliance works. I hope I don't need you again anytime soon but if I do I know you'll provide a quality service.
Tom Martin
Tom Martin
22:21 09 Jun 17
Scott initially came out and diagnosed the issue, gave me an idea of the cost to fix and placed an order for the parts. He returned a few days later to install everything. He explained everything along the way and answered a few questions I had. Great experience and glad to have a working fridge again.
Foster D. Coburn III
Foster D. Coburn III
16:59 09 Jun 17
Scott went above and beyond to get the job done! I was relieved when he came so quickly to look at my refrigerator that stopped working. The control panel needed to be replaced but it would have to be ordered as nobody had it in stock in the valley. That would mean a couple more days of keeping my perishables on ice in my bathtub! Not an ideal situation. Even so, Scott was so personable and positive that he made me feel better about it. He said it was like camping which made me laugh! Before leaving, he did mention that there was a chance that he might happen to have this particular control panel, unused, in his garage. I couldn't have been more excited when he called first thing the next morning and asked if he could come install it!!!!!! He was quick, efficient, friendly, and knew exactly what he was doing! Call Scott if you need the job done right!read more
Carley Campton
Carley Campton
17:52 06 Jun 17
Called 8am in the morning, Scott showed up at 11am same day. Diagnosed problem in five minutes, my problem is fixed. Gave great info to prevent problem from happening again all for the price of service call. Highly recommended!
Eric Waldo
Eric Waldo
02:47 05 Jun 17
Jeremy did a great job. He was very informative and professional. He diagnosed the problem we were having with our washer and completed the repair in a very timely manner. I would highly recommend him!
Paul Beach
Paul Beach
02:28 03 Jun 17
GREAT job. First visit figured out the problem, second visit the problem was solved rather quickly. So helpful and gave advice about whether to repair or replace. Appreciated the help greatly!!
MaryAnn Radlinsky
MaryAnn Radlinsky
00:46 31 May 17
Experience was amazing. We were squeezed into the schedule early due to the nature of our issue. Problem was quickly diagnosed and fixed, luckily Scott had the part needed on his truck. Scott was very courteous, polite, and explained everything very well. Couldn't be any happier with the service.
Adam Englett
Adam Englett
17:28 20 May 17
Great experience - I have used this company several times and they trustworthy and knowledgeable. I also recommend to anyone needing appliance repairs in Phoenix. A+ rating.
becky nelson
becky nelson
20:29 19 May 17
I just called this morning as our dishwasher has a major leak, more like flooding out of the front of it. They arranged a same-day service call and Scott was awesome. Super helpful and honest. I'd definitely use this company again.
Brooke Schohl
Brooke Schohl
21:30 18 May 17
This was another "refrigerator won't make ice" call for Scott. Fortunately for us, it was just the water supply line was frozen/blocked. Scott explained the situation, and was able to clear it quickly. Timing worked well for our next-day appointment. Overall a very satisfying experience. Would be happy to call Appliance Works again, and highly recommend.
Lm Pavlick
Lm Pavlick
17:18 12 May 17
Scott is extremely knowledgeable and provided detailed information about our wash machine. His passion for the field shows as does his expertise. I highly recommend him
Jeffrey Scott
Jeffrey Scott
13:29 06 May 17
Our technician was knowledgeable and courteous. He diagnosed and fixed the washing machine problem in less than one hour. He did not try to sell us anything that we did not need. The service fees were reasonable. We will definitely use this company in future.
Stephani Bubnick
Stephani Bubnick
03:45 05 May 17

West Valley Appliance Repair

People Love Us on Yelp

 

Local Reviews
for Peoria, Surprise, Sun City, Sun City West, El Mirage, Youngtown, Waddell, Avondale, Goodyear, Glendale, Tolleson, Litchfield Park, AZ

Rated 4.9 out of 5 stars based on 177 customer reviews

Map of Sun City, AZ

Great service




The service tech was great and did a good job. He make sure the repair work and was very professional


Map of Sun City West, AZ

Great




Very happy with my experience. The technician was prompt, courteous and efficient. I will recommend your business.


Map of Goodyear, AZ

Great service and technician was great!





Map of Peoria, AZ

Washer Leaking





Map of Sun City, AZ

Use This Again




They are at the top of my list when I have another appliance that gives me problems.


Map of Avondale, AZ

Very honest assessment!




Very honest!! Didn’t try to rip us off!


Map of Sun City West, AZ

Excellent service.




Very professional, personable service from the minute I spoke with someone on the phone trough the technicians visit. Would strongly reccomend.


Map of Goodyear, AZ

Great Service




Very satisfied! Would and will recommend to others.


Map of Peoria, AZ

Great service




Completed the job quickly


Map of Peoria, AZ

Great service




Called Appliance Works and am extremely satisfied with the response, the service and the demeanor of the tech!


good prompt service, tech very knowlegeable and courteous.




would definately reccomend.


Very positive experience





Quick service




We needed a quick repair of our fridge and Appliance Works came through for us with same day service that was reasonably priced and on the mark. The repairman was very friendly and efficient.


He was very kind! Price i thought was high




He did a great job!


Great and courteous service





Great Service Awesome price.




Very friendly personnel office and repairman. Knowledge!!!


Great service





Awesome service




Super quick not bad price awesome guys to talk with


Fabulous Service, great serviceman





Outstanding service




Sam worked under less then ideal conditions. Removing the dryer motor was a big problem but he persisted and got the job done. He represents your company extremely well and you would be the first company we would call should we need an appliance repair, especially if Sam responded.


great service by Sam and he showed me how to reset the ice maker





Great Service




Quick, efficient, knowledgeable serviceman. Thoroughly explained the problem and what needed to be done.


Great service!





Great Customer Service and Quick Response!




Sam the repair man was very knowledgeable and was able to run diagnostics on my washer to find out what was wrong within 15 minutes of arriving and explained my options to either repair the washer or replace it. After discussing my options I have decided to buy a new washer. Great service and honest!


Repair on our GE Refrigerator




We have used Appliance Works now twice and each time were very happy with them.


Great service and excellent customer support!




Sam was terrific and very helpful. The repair was timely and cost as quoted.


On time, friendly, awesome service!!





Perserverence by Sam to get the best possible for fixing the problem




Sam spent time evaluating the problem and did the best possible for a tough repair.


Great service, friendly staff!





Wonderful service very helpful




I would absolutely use them again! They are a wonderful company and actually care about their customers thank you!


Sam R.

Sam R.

Jenn Aire door fell off

Near W Sweet Acacia Dr, Goodyear, AZ 85338
Sam R.

Sam R.

Maytag washer off balance

Near W Greenway Rd, Sun City, AZ 85351
Sam R.

Sam R.

Frigidaire freezer loud fan

Near W Greenway Rd, Sun City, AZ 85351
Sam R.

Sam R.

KitchenAid refrigerator not cooling

Near W Roy Rogers Rd, Peoria, AZ 85383
Sam R.

Sam R.

KitchenAid refrigerator leaking

Near W Roy Rogers Rd, Peoria, AZ 85383
Sam R.

Sam R.

No cool Ge

Near W Pershing St, Surprise, AZ 85388
Sam R.

Sam R.

Frigidaire refrigerator leaking

Near N Portico Way, Surprise, AZ 85387
Sam R.

Sam R.

Lg washer not draining

Near W Bolivar Dr, Sun City, AZ 85351
Sam R.

Sam R.

KitchenAid refrigerator no water

Near W Bolivar Dr, Sun City, AZ 85351
Sam R.

Sam R.

Ge refrigerator no water or Ice

Near N 94th Dr, Peoria, AZ 85383
Sam R.

Sam R.

Whirlpool washer not starting

Near W Kelso Dr, Sun City, AZ 85351
Sam R.

Sam R.

Frigidaire refrigerator no ice

Near W Greystone Dr, Sun City West, AZ 85375
Sam R.

Sam R.

Kennmore Washer leaking

Near Yuma St, Avondale, AZ 85323
Sam R.

Sam R.

Samsung dryer no heat

Near N 128th Ave, Avondale, AZ 85392
Sam R.

Sam R.

Lg washer leaking

Near N 170th Ln, Surprise, AZ 85374
Chris D.

Chris D.

Ge ref not producing ice

Near W Marco Polo Rd, Glendale, AZ 85308
Sam R.

Sam R.

Kennmore microwave no power

Near N 121st Dr, Peoria, AZ 85383
Sam R.

Sam R.

Maytag washer not draining

Near N 121st Dr, Peoria, AZ 85383
Sam R.

Sam R.

KitchenAid refrigerator ice maker problems

Near W Sola Ct, Sun City West, AZ 85375
Sam R.

Sam R.

GE refrigerator no cool

Near Running Deer Trail, Peoria, AZ 85383
Sam R.

Sam R.

KitchenAid dishwasher leaking

Near Running Deer Trail, Peoria, AZ 85383
Sam R.

Sam R.

KitchenAid dishwasher leaking

Near Running Deer Trail, Peoria, AZ 85383
Sam R.

Sam R.

Whirlpool washer door not opening

Near W Burntwood Dr, Sun City, AZ 85351
Sam R.

Sam R.

GE refrigerator no cool

Near N Stonegate Dr, Sun City West, AZ 85375
Sam R.

Sam R.

KitchenAid refrigerator no cool

Near N Trilogy Blvd, Peoria, AZ 85383
Sam R.

Sam R.

KitchenAid refrigerator no cool

Near W Santa Alberta Ln, Goodyear, AZ 85338
Sam R.

Sam R.

LG washer smelly

Near W Eagle Ridge Ln, Peoria, AZ 85383
Sam R.

Sam R.

Maytag washer no water

Near W Rowel Rd, Peoria, AZ 85383
Sam R.

Sam R.

Whirlpool dryer not working

Near W Sands Dr, Peoria, AZ 85383
Sam R.

Sam R.

Kennmore washer not draining

Near W Forrester Dr, Sun City, AZ 85351